Silviax Reviews
(Rated by 1870 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
%OFF20
%OFF60
%OFFOverall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.0
- Customer Service5.0
Recent Customer Reviews (2)
Kate Sykes
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Mario Hoover
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Payment Methods
Accepted Payment Options:
Prices for items on Silviax.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Silviax credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Silviax Pros & Cons
Pros
1
Customer Service: Many reviewers praise Silviax for its customer service, with some mentioning quick responses to inquiries and helpful assistance with orders.
2
Quality of Jewelry: Reviewers often mention the quality of the jewelry, with some noting that the items look great and are well-made.
3
Affordability: Silviax is generally considered affordable, with many customers appreciating the value for the price.
4
Customization Options: The platform offers a wide range of customization options, including personalized name necklaces and various metal and design choices.
5
Return Policy: Silviax has a detailed return policy, offering a 60-day full coverage return/exchange policy for certain reasons and a 60-day limited coverage policy for others.
CONS
1
Delivery Issues: Some customers have reported difficulties with delivery, including slow shipping times and issues with tracking.
2
Quality Variations: There are reports of inconsistent quality, with some items arriving with defects or not matching the online description.
3
Communication Issues: Some reviewers have mentioned poor communication regarding order status and delivery times.
4
Customer Complaints: The Better Business Bureau (BBB) reports 5 customer complaints, with some issues related to product quality and customer service.
5
Mixed Ratings: While some platforms like Sitejabber and Silviax's own reviews show positive ratings, other platforms like PissedConsumer indicate a lower satisfaction rate with a 2.2-star rating based on 26 customer reviews.
Silviax Features and Benefits
Features
Personalization
Allows customers to unleash their creativity and create unique pieces that tell personal stories.
Custom Name Necklaces
Makes each piece a reflection of the wearer's identity.
Free Membership
Entirely free, customers can collect points by spending more to elevate their status and unlock exclusive benefits.
Innovative Designs
Constantly innovating to help customers find the perfect piece of jewelry for various occasions such as anniversaries, birthdays, Valentine's Day, and Mother's Day.
60-Day Returns
Provides customers with a risk-free shopping experience.
60-day FULL COVERAGE Return/Exchange Policy
Silviax responsible for return postage fees and replacement fees for wrong order/item(s), broken items, or poor-quality products.
60-day LIMITED COVERAGE Return/Exchange Policy
Customer responsible for return shipping fees, Silviax refunds 50% for wrong size/color/material, wrong name, doesn’t like design, or changed mind; 50% processing fee on customized items for non-Silviax errors.
Expedited express
Ships to all major destinations in 3-5 business days.
Ordinary express
Ships to all major destinations in 7-15 business days.
Free Shipping
Automatic on orders where every item has Free Shipping sticker, using best method based on order size and destination.
Quick-ship styles
Dispatched within 24 hours.
Discounts
Up to 20% off on orders over $50, 15% off on orders over $50, 60% off on a third item when buying two.
Customer Service
Quick responses to inquiries and helpful assistance with orders.
Quality of Jewelry
Items look great and are well-made.
Affordability
Good value for the price.
Customization Options
Wide range including personalized name necklaces and various metal and design choices.